Products & Technologies

GAIL's: BAKERTOP is the best commercial bakery oven to face large bakeries needs

5 minutes

As one of the UK’s fastest-growing bakery chains, GAIL’s faced the challenge of expanding without compromising on quality. They needed reliable commercial pastry equipment to ensure consistency and efficiency across their growing network. After discovering Unox ovens and seeing the BAKERTOP MIND.Maps™ PLUS in action, GAIL’s decided to partner with the brand and now have Unox commercial bakery ovens across more than 160 of their sites. The BAKERTOP MIND.Maps™ PLUS delivered the perfect combination of consistency, energy efficiency, and ease of use - essential qualities for a large-scale bakery operation. 

Read on to hear from Michelle Pollard-Smith, Head of Property at GAIL’s Bakery, and Felix Carvisiglia, Head Baker, as they share their thoughts. 

Index


More than just commercial bakery ovens: how Unox innovation is transforming GAIL's kitchens

Beyond consistency, Unox’s professional ovens for bakeries also bring efficiency and precision. The advanced fan system ensures even baking, which Felix believes is crucial to producing high-quality baked goods every time.  

“We’ve definitely noticed an improvement in both the consistency and the precision of our baked goods. One of my favourite elements of the baking process is how the ovens’ fans work. It keeps the oven consistently hot all around and bakes from both sides very evenly. Using these functionalities creates an amazingly delicious product.” - Felix Carvisiglia, Head Baker at GAIL’s Bakery

chef interacting with panel of bakertop combi oven for bakery

Sustainability at the heart: how GAIL’s Bakery and Unox share a mission for a greener future

GAIL’s Bakery isn’t just focused on taste, they’re also committed to sustainability. With customers and stakeholders increasingly concerned about environmental impact, GAIL’s were on the lookout for commercial pastry ovens that would align with their green initiatives. 

Michelle Pollard-Smith, Head of Property at GAIL’s Bakery, emphasises: 

“We chose the BAKERTOP MIND.Maps™ PLUS based purely on its capabilities from an innovation perspective. We want to know how much energy we use and how we use it throughout our bakeries. Now the ovens are in use, we are focusing on the metrics of our business. Knowing how energy efficient the Unox ovens are we will now – one hundred per cent, not deviate to a different brand as this is such an important aspect of our business and production process.” 

The SENSE.Klean smart feature in Unox commercial ovens further supports their sustainability mission by optimising water usage during cleaning. 

Felix adds: 

“One of the amazing things about Unox ovens is the SENSE.Klean smart feature. This allows us to clean the oven in an environmentally friendly way at the end of the day as it helps us avoid over consuming water in the process. The oven senses exactly how dirty the chamber is and advises which washing programme is best to clean it to reduce water wastage. This feeds into our sustainability mission.” 

Smart bakery ovens for small commercial kitchens, built to meet regulations

Space efficiency was another key factor in their decision. With many of their kitchens being compact, GAIL’s needed an oven that maximised functionality without taking up unnecessary room. 

“One of the ultimate decisions for choosing the BAKERTOP MIND.Maps™ PLUS was space. All of our bakeries are small format – our kitchens are bijou at best! So having an oven that not only is exactly what we need from a cooking perspective, from a property perspective we needed something that actually fits without impinging the bakers.

"We’ve had extraction, heating, and ventilation - quite complicated. But having an oven that has an integrated hood has benefitted us because, not only has it helped our neighbourhood bakeries, it has also meant that when we go into some of the transport hubs - be it stations or, potentially in the future, an airport we are already addressing, with the help of Unox and your clever kit, some of the concerns we’ll have to manage within these complex environments." - Michelle Pollard-Smith, Head of Property at GAIL’s Bakery.

Empowering the next generation of professional bakers

Beyond efficiency, space and sustainability, GAIL’s is dedicated to nurturing new talent. The BAKERTOP MIND.Maps™ PLUS oven enhances this mission with its user-friendly touch control panel and intuitive interface, allowing even junior bakers to quickly master its functions. Its intelligent features, such as ADAPTIVE.Cooking™ and SMART.Preheating, automatically adjust parameters to ensure consistent results, reducing the learning curve for trainees. For experienced bakers, the oven offers customisable settings and the ability to create cooking processes directly on the display with BAKERTOP MIND.Maps™ PLUS, providing flexibility and precision in their craft. 

Felix explains: 

“Another great thing about Unox ovens is their pre-set programmes. This allows the team to ‘pick-up-and-play’ with the ovens which means they can bake whatever they want from the get-go. For more experienced bakers it’s really good that these programmes are customisable, but for our junior bakers, these pre-set programmes allow for an easier life. As it’s a smart oven, it’s fantastic having the ability to instantly download and distribute all these programmes to maintain consistency across all our branches.” 


Watch how GAIL’s Bakery uses the BAKERTOP MIND.Maps™ PLUS to achieve consistency and innovation in every bake...

Reliability and future-proofing growth

Running a successful bakery chain requires more than just skilled bakers - it demands reliable commercial bakery equipment that supports growth. That’s why GAIL’s sought a baking partner that shared their vision for innovation and long-term success. 

Michelle explains: 

“When we started our conversations with Unox we quickly realised that there were a lot of synergies between us as brands. We were we looking for a company that wanted to continually innovate and be open for collaboration and conversations to meet an ever-evolving environment and industry. Ultimately, we wanted a world-class oven that would have UK support and would also have readily available parts."

Unox & GAIL's an excellent partnership

With Unox’s BAKERTOP MIND.Maps™ PLUS commercial baking oven, GAIL’s Bakery has found the perfect blend of innovation, sustainability, and reliability to support its continued success. The partnership between these two brands highlights the importance of investing in the right commercial kitchen equipment to drive growth while staying true to core values. 

As Michelle puts it: 

“Unox has consistently proven to be key to driving innovation and optimising our processes. The company’s commitment to help us stay ahead in an ever-evolving industry has been instrumental to us. We look forward to continuing our partnership with Unox and exploring even more ways we can innovate together.” 

chef opening door of bakertop combi oven for bakery

Discover the BAKERTOP MIND.Maps™ PLUS: the best choice for professional ovens for bakery

At Unox, we designed the BAKERTOP MIND.Maps™ PLUS to help bakeries boost efficiency, consistency, and sustainability - making it the ultimate solution. 

The BAKERTOP MIND.Maps™ PLUS is an intelligent, self-cleaning combi oven designed for bakery and confectionery. With automatic baking cycles and precise humidity and temperature control, it ensures consistently perfect results. Its ventless hood eliminates odours for a cleaner workspace, while its intuitive controls and remote connectivity make baking effortless. 

Looking to elevate your bakery? Explore our full range of bakery and pastry ovens and discover the technology that makes a difference. 

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