Strengthening customer support: Unox expands technical training team

The addition of Ocampo and Porter reinforces UNOX’s ongoing mission to equip our customers with the knowledge and resources they need to optimize their equipment. Whether it’s commercial oven maintenance, troubleshooting, or hands-on technical support, our expanded team ensures foodservice professionals can operate at peak efficiency.

With a background as a field service technician and manager, Ocampo brings extensive experience in diagnosing, repairing, and maintaining commercial kitchen equipment. His expertise in preventive maintenance and project management makes him a valuable asset to our growing training initiatives.

Porter joins UNOX with a strong background in corporate training and customer service. His experience in developing comprehensive training programs will help ensure seamless equipment integration and operational efficiency for our customers.

“Our investment in expanding our technical training team reflects UNOX’s dedication to delivering exceptional customer service,” said Derrick Richardson, President and CEO of UNOX North America. “Ryan and John bring invaluable expertise that will enhance our ability to support customers, train technicians, and maintain the reliability of our equipment.”

As the foodservice industry evolves, having access to expert training and technical support is more critical than ever. By expanding our team, we are reinforcing our commitment to providing best-in-class service and ensuring foodservice operators can rely on their UNOX equipment day in and day out.

Want to see how UNOX commercial ovens can transform your kitchen? Explore our cutting-edge technology designed for efficiency, reliability, and superior performance.